Lumos Fitness Collective Hold Policy

At Lumos Fitness Collective, we understand that life happens! Whether you’re going on vacation, dealing with an unexpected event, or simply need a break, we’ve got you covered. Here’s our hold policy to help make things a little easier:

Minimum Hold Duration

Minimum Hold Period: 7 days

Requesting a Hold

Advance Notice: Holds must be requested at least 24 hours prior to the hold going into effect.

How to Request: You can request a hold by emailing us at [your email] or through our member portal.

Billing Adjustments

Billing Impact: Holds will push the next billing date forward by the same number of days as the hold period.

Prorated Billing: Upon resumption, the next bill will be prorated to reflect the length of the hold period.

We aim to keep things simple and stress-free so you can focus on what matters most. If you have any questions or need assistance with your hold request, feel free to reach out to us.

Stay fit, stay happy!

Lumos Fitness Collective Team